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Promo code campaigns

A campaign is a batch of promo codes that give a percentage discount on one package. You might create a “Weekend 20% off” campaign with 200 codes for your daily hotspot package, hand the codes out by SMS or on flyers, and see how many were used.

Find campaigns under Sales & Promos → Campaigns (/dashboard/campaigns).

The Promo Campaigns list

Section titled “The Promo Campaigns list”

Each campaign shows Campaign, Service (Hotspot, PPPoE or Any), Discount, Total Codes, Used, Available, Usage, Status (Active or Inactive) and Created. Click Refresh to update the numbers and click a campaign to open it.

Create a campaign

Section titled “Create a campaign”
  1. Click New Campaign.
  2. Under Campaign Details, enter a Campaign Title (for example Weekend Promotion), an optional Location (optional) and a Description. Pick Theme Color Left and Theme Color Right, the two gradient colours used when the campaign is displayed.
  3. Under Package & Discount, choose the Service (Hotspot or PPPoE), then the Hotspot Package or PPPoE Package, and the Discount %.
  4. Under Promo Code Settings:
    • Code Prefix: up to 8 characters, such as WEEKEND. Every code starts with it.
    • Number of Codes: how many codes to generate (1 to 10,000).
    • Max Activations: how many times each code can be activated. A Code Preview shows what the codes will look like.
  5. Click Create Campaign. You see “Campaign created successfully with N promo codes”.

Inside a campaign

Section titled “Inside a campaign”

The campaign page shows Total Codes, Used Codes, Available and Usage Rate, plus the Discount, Service, Location, Max Activations and Status. From here you can:

  • Edit the title, description, colours, Discount % (0 to 100) and Max Activations.
  • Click Deactivate when the promotion ends, or Activate to switch it back on.
  • Browse Promo Codes: each code with its status (Available or used), Used By, Last Used and Created.
  • Review Promo Code Activations: who activated which code and whether the activation is Active or Used. Click Cancel to cancel an activation that hasn’t been used yet.

Feature a code on the captive portal

Section titled “Feature a code on the captive portal”

You can show one promo code on your hotspot portal so every visitor sees it.

  1. On the campaign page, find the code under Promo Codes and click Show in Captive.
  2. In Deploy Promo Code to Captive Portal, set Display Until, the date and time to stop showing it.
  3. Click Deploy.

Only one promo code can be shown on the portal at a time. Click Remove from Captive to take it down early.

How customers use a code

Section titled “How customers use a code”

On the captive portal, customers choose Use Promo Code, type the code and click Activate. The discount then applies to the campaign’s package when they buy it.

Section titled “Related”